About Us
About Red Rose Care
Red Rose Care is a family business, run by mum and son team Michelle & James. With a spectacular team of caring professionals, providing person-centred, high-quality support to individuals in their own home
Our Mission
To support and contribute to our community, by providing high quality care services to those who need it, as well as providing opportunities for secure employment and workforce development is achieved by our drive and commitment to continuously develop our services and workplace.
Our fantastic nurse-led team members have been handpicked and receive extensive induction and ongoing training, to ensure they are able to provide the highest standard of care to our clients.
Red Rose Team
Aside from providing excellent care in your home, our team will also become valued companions, who are always more than happy to have a cuppa and a chat.
Our friendly office team are also on the other end of the phone to help you with any questions or concerns you may have. From our office staff to our carers, the Red Rose team work together to create an environment of trust and respect.
We are proud of the excellent reputation we have gained over the years, and we aim to maintain it.
Our Core Values
What Drives Us Every Day
Our values guide every decision we make and every care plan we create. They're the foundation of who we are.
Growth & Development
We continuously invest in our team's professional development.
Innovation
We embrace new approaches that enhance quality of care.
Accountability
We take responsibility and deliver on our promises.
Togetherness
We work as one team, creating a caring community.
Honesty & Integrity
We operate with transparency and ethical principles.
Why Red Rose Care?
Don't Just Take Our Word For It
Our experience with Red Rose has been excellent. My husband needed care before Christmas & Red Rose were able to cover his needs over a difficult time period & are continuing to do so. The carers are a credit - arrive on time, know the routine & are always kind & caring. When we have needed to discuss the care rota, the office staff have always been very helpful. We have no hesitation in recommending the company.
A.M
Wife of client
Red Rose Care have been supporting my Mum since September, supplementing the care I am able to provide and also enabling me to have a day off each week. The carers are on time, professional and Mum enjoys her interactions with them. The carers are trustworthy and the standard of care provided is very good. The management team are extremely well organised and this gives me considerable peace of mind. Overall, our experience to date with Red Rose Care has been excellent.
J.S
daughter of client
I was recommended Red Rose and wouldn't look anywhere else. The carer's are always punctual and will call if they have any questions or concerns about care needs. They are consistently kind and compassionate to my mum, taking the time to chat with her as well as attending to any cleaning needs. I receive detailed, thorough updates via the app after every visit, which is incredibly reassuring. They give both my sister and me real peace of mind, I would highly recommend them for your loved ones.
V.L
daughter of client
Red Rose have been caring for my husband for over 12 months. The carers are amazing and so patient with him. The weekly rota we receive means we know who is coming and at what time. They are happy to do any housework that is needed, and always ask if anything needs doing. Changes are communicated to us, and the office team are contactable and will work with us to address any concerns. We would struggle to keep him at home without them, they go above and beyond just providing care. Red Rose is a friendly, caring and supportive company that we are happy to recommend
C.L
Wife of client
Red Rose took over mum's care in November. We had previously used two other care providers. So, we have experience of a few care providers. The decision to move to Red Rose has been the best decision on mum's journey so far. The carers are consistent and on time always. We get a full report of mum's day. She has dementia so can't share this with us, it lovely to know what's she's been upto and how well she's eaten. The carers interact well with mum, encouraging her to help in daily tasks. They take time to complete jigsaws and colouring with her. They even take her for a walk and a cuppa at our local cafe. They treat her as if she was a family member. We have recently increased her hours with them as the care is outstanding and mum is much more settled.
R.T
Daughter of client
The care that my mother in law received was excellent.... staff were all very nice and caring, nothing too much trouble. Office staff always polite. Would definitely use this care provider again if needed.
C.K
daughter in law of client
My father has significant health issues and often receives new medication. The team of carers documents, check and rechecks that the medication is correct and on occasions, brings to my attention any anomalies. When a problem is identified, I am able to contact the team quickly and talk to somebody about the problem, which is dealt with, or I gain clarity on the matter. I consider this team outstanding because they care for the people they support and respond to changes in circumstances immediately.
D.S
Son of client
Dad has been with Red Rose Care for the past two months. We are absolutely delighted with the 1st Class treatment that Dad receives on a daily basis. Every carer takes time to chat to Dad, reassure him and treat him with kindness and respect. The office staff are also extremely helpful and nothing is too much trouble for them or anyone in the entire team!Dad has been with Red Rose Care for the past two months. We are absolutely delighted with the 1st Class treatment that Dad receives on a daily basis. Every carer takes time to chat to Dad, reassure him and treat him with kindness and respect. The office staff are also extremely helpful and nothing is too much trouble for them or anyone in the entire team!
P.E
daughter of client
Get In Touch
Contact Us
Ready to discuss your care needs? We're here to help.
Call us
Email us
Hours
24/7 Care Available